Refund Policy

At BloomBags, your satisfaction is our priority. We carefully inspect each item before shipping, but if something goes wrong, we're here to help.

✅ Eligible for Return or Replacement
You may request a return or replacement within 48 hours of receiving your order if:

• The item was damaged during delivery
• The product has a manufacturing defect
• There is a printing mistake or error that occurred from our end

🔄 Wrong Size, Color, or Print? We'll Make It Right.
Picked the wrong size or color, or the print just isn't what you expected once you saw it in person? You can exchange it for a different size, color, or print within 3 days of delivery — you just cover the return shipping. We want you carrying a bag you actually love.

To request an exchange or return, please email us at B.Bloombags@gmail.com or message us on WhatsApp at +8801886296004 with:

• Your Order Number
• Clear photos showing the issue (for damage/defect claims)
• Which size, color, or print you'd like instead (for exchanges)

We'll review your request and get back to you as quickly as possible.

❌ Not Eligible for Cash Refund
Since every bag is printed to order specifically for you, we don't offer cash refunds simply for changing your mind — but we will always offer an exchange for a different size, color, or print as outlined above.

Return Request Timeframe:
All return or replacement requests must be made within 48 hours of delivery (damage/defect) or 3 days of delivery (exchanges). Requests beyond this timeframe may not be accepted.

How Replacements Work:
If your return or exchange is approved, we will send a replacement item. We may also offer a refund if a replacement is not possible.

📩 Need Help?
For any concerns or assistance, feel free to reach out:

📧 Email: B.Bloombags@gmail.com
📞 Phone / WhatsApp: +8801886296004

We appreciate your understanding and support as we continue to bring you high-quality, eco-friendly tote bags — proudly Bangladesh's No.1 Tote Bag Brand.