Cart is empty At Bloom Bags, we strive to provide high-quality products and exceptional customer service. If you are not fully satisfied with your purchase, we are here to help.
Eligibility for Returns:
- Returns are accepted within 15 days of the original purchase date.
- Items must be unused, unwashed, and in their original packaging with all tags attached.
- A receipt or proof of purchase is required to process the return.
Non-Returnable Items:
- Personalized or custom-made bags.
- Items marked as “Final Sale” at the time of purchase.
Return Process:
- Contact Us: Reach out to our customer service team at 01886296004 or email us via the contact form on our website https://bloombagsbd.com to initiate the return.
- Ship the Item: Once your return is approved, securely package the item and send it to the address provided by our customer service team. Customers are responsible for return shipping costs.
- Inspection and Refund: Upon receiving your return, we will inspect the item to ensure it meets our return policy criteria. If approved, your refund will be processed within 7-10 business days to your original payment method.
Exchanges: If you wish to exchange an item for a different color, size, or design, please follow the return process above and place a new order for the desired item.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at 01886296004. We will arrange for a replacement or a full refund at no additional cost to you.
Contact Information: For any questions or concerns regarding our return policy, please contact our customer service team at 01886296004 or visit our website at https://bloombagsbd.com.
Thank you for shopping with Bloom Bags!