At Bloom Bags, we strive to provide high-quality products and exceptional customer service. If you are not fully satisfied with your purchase, we are here to help.

Eligibility for Returns:

• Returns are accepted within 15 days of the original purchase date.
• Items must be unused, unwashed, and in their original packaging with all tags attached.
• A receipt or proof of purchase is required to process the return.

Non-Returnable Items:

• Personalized or custom-made bags.
• Items marked as “Final Sale” at the time of purchase.

Return Process:

1. Contact Us: Reach out to our customer service team at 01886296004 or email us via the contact form on our website https://bloombagsbd.com to initiate the return.
2. Ship the Item: Once your return is approved, securely package the item and send it to the address provided by our customer service team. Customers are responsible for return shipping costs.
3. Inspection and Refund: Upon receiving your return, we will inspect the item to ensure it meets our return policy criteria. If approved, your refund will be processed within 7-10 business days to your original payment method.

Exchanges: If you wish to exchange an item for a different color, size, or design, please follow the return process above and place a new order for the desired item.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at 01886296004. We will arrange for a replacement or a full refund at no additional cost to you.

Contact Information: For any questions or concerns regarding our return policy, please contact our customer service team at 01886296004 or visit our website at https://bloombagsbd.com.

Thank you for shopping with Bloom Bags!